Privacy Policy
Thank you for visiting our website, https://5years.tamron.eu, and for your interest in our company. The protection of your personal data is very important for us. Personal data are information on the personal or factual situation of an identified or identifiable individual. This includes, for example, a full name, address, telephone number and date of birth, as well as any other data that can be connected to an identifiable person.
Since personal data benefit from special legal protection, we will only collect them to the extent that they are necessary to display our website and provide our services. In the following document, we outline the personal information we collect during your visit to our website and how we use it.
Our data protection practices are consistent with legal regulations, in particular those of the German Federal Data Protection Act (BDSG), the German Act on Telemedia (TMG) and the EU General Data Protection Regulation (GDPR). We will only collect, process and store your personal data to the extent that it is necessary to provide this website, our content and our services in a functional manner, as well as to process requests and, where appropriate, to handle orders or agreements, though only insofar as a legitimate interest for this exists under Article 6(1)(f) of the GDPR, or if there is another form of permission. The use of your information for other purposes will only take place given your prior consent, in which the purposes of this usage will be precisely stated, e.g. to send you promotional information via newsletter.
§ Controller under Article 4(7) of the GDPR
The controller under the GDPR and other domestic data protection laws of Member States, as well as under other legal data protection provisions is:
Tamron Europe GmbH
Robert-Bosch-Straße 9
50769 Köln
E-Mail: info(at)tamron.de
Telephone: +49 (0) 221 / 66 95 44-0
Fax: +49 (0) 221 / 66 95 44-404
§ Name and Address of the Data Protection Officers
Tel. (Office): +49 (0)221 66 95 44 983
E-Mail: datenschutz(at)tamron.de
§ Display of the website and the creation of log files
Each time our website is loaded, our system automatically collects data and information from the computer system of the computer loading the site. The following data are collected in this process:
Scope of data processing
(1) Information about which browser and version is being used
(2) The operating system of the device loading the site
(3) The device's IP address
(4) Date and time of access
(5) Websites and resources (images, files, other site content) that is loaded on our website
(6) Websites from which the user's system gets to our website (referrer tracking)
This information is saved in our system's log file. None of these data are stored alongside the personal data of a specific user, meaning that the identification of a specific visitor to the website cannot be carried out.
- Legal basis for processing personal data
Article 6(1)(f) of the GDPR (legitimate interest). Our legitimate interest consists of ensuring the following objectives are achieved.
- Objective of data processing
Logging is carried out so as to maintain our website's compatibility as much as possible for all visitors, as well as for troubleshooting and to combat misuse. To this end, it is necessary to log the technical data of the computer loading the site in order to be able to react as quickly as possible to display errors, attacks on our IT system and/or errors in the functionality of our website. Furthermore, this information helps us to optimize the website and to guarantee the security of our IT system.
- Duration of data retention
The above technical data will be erased as long as they are no longer needed to ensure the compatibility of the website for all visitors, though no later than three months after the website was loaded.
- Procedures for appeal and elimination
The procedures for appeal and elimination conform to the general rules on the right of objection and claims for erasure under data protection law listed below in this Privacy Statement.
§ Special functions of our website
Our website offers you various functions, during the use of which we collect, process and store personal data. We will explain below what happens to your data:
§ Warranty registration form:
- Scope of personal data processed
The data you enter in our warranty registration form.
- Legal basis for processing personal data
Article 6(1)(a) GDPR (implicit consent) and Article 6(1)(b) GDPR (for the purpose of fulfilling a contract)
- Objective of data processing
We will use the data collected through our warranty registration form only for processing the specific warranty claim and providing warranty service.
- Duration of data retention
The collected data will be deleted immediately after expiry of the five-year warranty period, unless there are statutory retention periods.
- Procedures for appeal and elimination
The procedures for appeal and elimination conform to the general rules on the right of objection and claims for erasure under data protection law listed below in this Privacy Statement.
§ Newsletter sign-up form
- Scope of personal data processed
The data you enter when you sign up for the newsletter.
- Legal basis for processing personal data
Article 6(1)(a) of the GDPR (implicit consent)
- Objective of data processing
We will use the information recorded on the sign-up screen for our newsletter exclusively for sending our newsletter, in which we provide news and information about all of our services. We will send you a confirmation e-mail after you sign up, which contains a link that you must click in order to complete the sign-up process for our newsletter (double opt-in).
- Duration of data retention
It is possible to unsubscribe from our newsletter at any time by clicking the unsubscribe link, which is also contained in every newsletter. We will immediately erase your data following your withdrawal. Similarly, we will immediately erase your data in the event of an incomplete sign-up. We reserve the right to perform the erasure without giving reasons and without prior or subsequent notice.
- Procedures for appeal and elimination
The procedures for appeal and elimination conform to the general rules on the right of objection and claims for erasure under data protection law listed below in this Privacy Statement.
§ Statistical analysis of the visits to this website - web tracker
We collect, process and store the following information when this website or individual files on this website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and a notification on successful access (web log). We use these access data exclusively in an anonymous form for the constant improvement of our web offerings and for statistical purposes.
In addition, we use the following web tracker to analyse the visitors to this website:
§ Google Analytics
- Scope of personal data processed
On our site, we use the web tracking service of the company Google LLC, 1600 Amphitheatre Parkway, Mountain View 94043, USA (hereafter Google Analytics). Google Analytics uses cookies for its web tracking, which are stored on your computer and permit an analysis of the use of our website and your browsing behaviour (tracking). We carry this analysis out using the Google Analytics tracking service in order to constantly improve our internet offerings and to make them more accessible. While using our website, data will be transferred to Google LLC's servers and processed and stored outside the European Union (e.g. in the USA); this data includes, in particular, your IP address and your user activity.
The EU Commission has determined that an appropriate data protection level can exist in the USA if the company processing the data is subject to the US-EU Privacy Shield Agreement and if the data export to the USA has thereby been designed in an acceptable manner. By activating IP anonymisation within the Google Analytics tracking code for this website, your IP address is anonymised by Google Analytics before it is transferred. This website uses a Google Analytics tracking code that has been expanded using the operator gat._anonymizeIp(); in order to facilitate the anonymised collection of IP addresses (IP masking).
- Legal basis for processing personal data
Article 6(1)(a) of the GDPR (consent), either during registration with Google (opening a Google account and accepting the Data Protection Notices implemented there) or, if you have not registered yourself with Google, by explicit consent when opening our site.
- Objective of data processing
Google will use this information on our behalf to analyse your visit to this website, compile reports on the website activities and to with deliver further services to us in connection with the use of the website and internet use. The IP address provided by your browser will not be merged with other data belonging to Google LLC.
- Duration of data retention
Google will store such data as is relevant for the provision of web tracking for as long as necessary to fulfil the web service that has been engaged. The data collection and storage will take place on an anonymised basis. Insofar as a personal link exists, the data will be immediately erased, as long as they are not covered by a legal retention obligation. In any case, erasure will be carried out following the expiry of the retention obligation.
- Procedures for appeal and elimination
You can prevent the collection and forwarding of personal data to Google (in particular, your IP address), as well as the processing of these data by Google if you deactivate the execution of script codes in your browser, install a script blocker in your browser (you can find examples at www.noscript.net or www.ghostery.com) or activate the 'do not track’ setting on your browser. You can, furthermore, prevent Google from collecting the data generated by the Google cookie related to your use of the website (including your IP address), as well as Google's analysis of this data by downloading and installing the browser plug-in available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en). The Google safety and data protection principles can be found at: https://policies.google.com/privacy?hl=en
§ Integration of external web services and processing of data outside the EU
On our website, we use active JavaScript content from external providers, referred to as web services. By accessing our website, these external providers may receive personal data about your visit to our website. In such an event, it is possible that data will be processed outside of the EU. You can prevent this by installing a JavaScript blocker such as the browser plugin NoScript (www.noscript.net) or by deactivating JavaScript in your browser. This can result in limited functionality on websites you visit.
We use the following web services:
· Google APIs
A web service from Privacy PolicyGoogle LLC, 1600 Amphitheatre Parkway, Mountain View 94043, USA (hereafter Google APIs) has been loaded onto our site. We use these data to ensure the full functionality of our website. As a result, your browser may send personal data to Google APIs. The legal basis for the data processing is Article 6(1)(f) of the GDPR. The legitimate interest is comprised of the error-free functioning of the website. Google APIs has self-certified under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). Erasure of data is carried out as soon as the purpose of their collection has been fulfilled. For further information on how the transferred data are handled, please consult Google APIs’ Privacy Statement: https://policies.google.com/privacy. You can prevent the collection and processing of your data by Google APIs by deactivating the execution of script codes in your browser, or by installing a script blocker in your browser (you can find examples of blockers at www.noscript.net or www.ghostery.com).
§ Information regarding the use of cookies
§ Scope of personal data processed
On various sites, we use cookies in order to facilitate the use of certain functions of our website. Cookies are small text files that your browser can store on your computer. These text files contain a string of characters that allow the browser to be clearly identified when our website is accessed subsequently. The process of storing a cookie is also called ‘setting a cookie’.
§ Legal basis for processing personal data
Article 6(1)(f) of the GDPR (legitimate interest). Our legitimate interest consists of maintaining the full functionality of our website, increasing its operability, and facilitating an individual client approach. The identification of individual website visitors using cookie technology is only possible if the visitor has previously given us the corresponding personal data on the basis of a separate agreement.
§ Objective of data processing
Cookies are set by our website in order to maintain the functionality of our website and increasing its operability. Furthermore, cookie technology allows us to identify individual visitors using pseudonyms, i.e. an individual, random ID, making it possible to offer a more personalized service.
§ Duration of data retention
Our cookies are stored until they are erased in your browser or, in the case of a session cookie, until the session has ended.
§ Procedures for appeal and elimination
If you so desire, you can adjust your browser such that you generally prevent cookies from being set and are only informed about them or decide on whether to accept cookies on a case-by-case basis, or always accept cookies. Cookies can be set for different purposes, e.g. to recognize that your computer has already made a connection to our web offerings (persistent cookies) or to save the last offers you saw (session cookies). We use cookies to offer you increased user convenience. To use our convenience features, we recommend that you allow cookies to be accepted for our web content.
Otherwise, the procedures for appeal and elimination conform to the general rules on the right of objection and claims for erasure under data protection law listed below in this Privacy Statement.
§ Data safety and data protection, communication via e-mail
Your personal data will be protected using technical and organisational measures during collection, storage and processing in such a way that they will not be accessible for third parties. The complete data safety of non-encrypted communication via e-mail cannot be guaranteed by us during the transfer to our IT systems. As a result, we recommend using encrypted communication or the post for information with a high requirement for confidentiality.
§ Withdrawal of consent - Disclosure of data and change requests - Erasure and blocking of data
Once a year, you have the right to receive, free of charge, a disclosure of your stored data. You also have the right, at any time, to the correction, blocking or erasure of your data. We will erase your data at the first request in the event that it goes against the non-statutory regulations. You may withdraw the permission you granted us to use your personal data at any time. You can send requests for disclosure, erasure and corrections with reference to your data to the following address at any time, along with suggestions:
Tamron Europe GmbH
Robert-Bosch-Straße 9
50769 Köln
E-Mail: info(at)tamron.de
Telephone: +49 (0) 221 / 66 95 44-0
Fax: +49 (0) 221 / 66 95 44-404
§ Right of appeal to the regulatory authority under Article 77(1) of the GDPR
To the extent that you suspect that your data are being processed illegally, you may, of course, seek a judicial clarification of the issue. Irrespective of the above, you also have the option of addressing a regulatory authority. You have the right to appeal in the EU Member State in which you reside or work and/or the place of the alleged infringement. In other words, you can choose the regulatory authority to which you address in the above-mentioned places. The regulatory authority with whom the appeal is addressed will then report to you regarding the status and the results of your submission, including the possibility of judicial remedies under Article 78 of the GDPR.
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